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Send a request
Tell us how to reach you, that you prefer a video visit, and whether you would like to use insurance or self-pay. A request is not yet a confirmed appointment.
Psychiatric care, wherever you are
Thoughtful psychiatric care. From wherever life finds you.
Meet with David Fairbanks, PMHNP-BC, through a secure video appointment. Get professional psychiatric care from home, work, or another private location anywhere in California. No office visit. No travel.
✓ Available anywhere in California
✓ Insurance accepted
✓ No referral needed
Anywhere in California
Secure video appointment
Evenings and weekends
No referral required
A simpler way to meet
Your location should not have to determine whether you can make time for your mental health.
What is a psychiatric video visit?
A video visit is a real-time appointment with a psychiatric provider using a secure telehealth connection instead of meeting in a physical office. You and your provider can talk face to face, discuss what has been happening, and consider appropriate next steps without commuting to Chino Hills.
Firefly Global offers video appointments to patients located anywhere in California at the time of their visit. You will need a private place to talk, a reliable internet connection, and a phone, tablet, or computer with a camera and microphone.
Video visits offer the convenience of care at a distance while keeping the appointment focused on you, your concerns, and your treatment goals.
What to expect
From your first request to your appointment.
A straightforward process, with the details confirmed before your appointment is scheduled.
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Confirm the details
The practice contacts you to discuss availability and the next steps. If you plan to use insurance, your benefits are checked before your first appointment.
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Meet by secure video
Join from a private location in California. Discuss your concerns, relevant history, symptoms, and goals with your provider, then review appropriate next steps together.
Clear, upfront pricing
What your $250 video visit includes.
An initial appointment gives you dedicated time to discuss what brings you in, provide relevant background, and explore appropriate care options with a psychiatric provider.
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One-to-one psychiatric evaluation
A focused conversation about your current concerns and reasons for seeking care.
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Relevant history and symptoms
Time to discuss your mental health history, current symptoms, and relevant context.
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Clinical discussion and recommendations
Review possible next steps and recommendations appropriate to your situation.
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Discussion of an ongoing care plan
Discuss follow-up and treatment options when clinically appropriate.
Insurance accepted
Let's check your benefits first.
Firefly Global accepts Aetna, Cigna, UnitedHealthcare, Optum, Evernorth, Anthem Blue Cross of California, Blue Shield of California, Blue Shield of California Promise Health Plan, Curative, Medicare, Independence Blue Cross, Horizon Blue Cross Blue Shield of New Jersey and Blue Cross Blue Shield of Massachusetts. The practice verifies your insurance before your first appointment so you can discuss the next steps with more clarity.
Aetna
Cigna
Anthem Blue Cross
Curative
UnitedHealthcare
Optum
Evernorth
Blue Shield of California
Blue Shield of California Promise Health Plan
Independence Blue Cross
Horizon Blue Cross Blue Shield of New Jersey
Blue Cross Blue Shield of Massachusetts
Insurance acceptance does not guarantee coverage or payment. Eligibility, benefits, network status, and your out-of-pocket responsibility depend on your specific plan and are subject to verification.
Is video care right for you?
A good fit for care that works around your life.
Telehealth can make psychiatric care easier to access. Whether it is appropriate depends on your needs and clinical circumstances.
You value privacy and convenience.
- You live anywhere in California and prefer not to travel to an office.
- You have a private place and reliable connection for a confidential conversation.
- You want to discuss mental health concerns, symptoms, or treatment options.
- Your work, family, or other responsibilities make travel difficult.
- You would prefer to begin with an appointment from a familiar setting.
You need in-person support.
- Your concerns require an in-person assessment or services that cannot be provided remotely.
- You cannot find a private location or reliable internet connection for a video appointment.
- Your provider determines that telehealth is not clinically appropriate for your needs.
- You are experiencing a psychiatric emergency and need immediate, in-person help.
Before your appointment
A little preparation goes a long way.
You do not need to have everything figured out before you meet. A few simple steps can help you feel more comfortable and make the most of your time.
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Choose a private, quiet space
Find a place where you can speak openly without being overheard or interrupted.
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Check your device and connection
Use a phone, tablet, or computer with a working camera, microphone, and reliable internet.
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Have your medication and health history handy
If relevant, prepare your current medication list, previous treatment information, and questions you would like to discuss.
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Keep your insurance information nearby
If you plan to use insurance, have your member information available so the practice can verify your benefits before your first appointment.
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Be in California during your visit
Telehealth services are for patients physically located in California at the time of their appointment.
Book online
Two ways to start — pick the one that matches how you are paying.
Self-pay: choose a time on the calendar below. The $250 first-session fee is taken when you book. Using insurance: do not book on this calendar — it charges the self-pay fee. Send the insurance request and the practice verifies your benefits with Aetna, Cigna, UnitedHealthcare, Optum, Evernorth, Anthem Blue Cross of California, Blue Shield of California, Blue Shield of California Promise Health Plan, Curative, Medicare, Independence Blue Cross, Horizon Blue Cross Blue Shield of New Jersey and Blue Cross Blue Shield of Massachusetts before anything is scheduled or charged. New patients choose a first-appointment session; follow-ups are arranged with the practice.
Prefer to send a request instead? Use the form below, or call or text 909-203-3184.
Take the first step
Let's find a time that works for you.
Send a video visit request and let us know how to reach you. The practice will follow up to discuss availability, insurance verification if applicable, and the next steps.
- Video visits available anywhere in California
- Insurance checked before your first appointment
- Evening and weekend availability may be possible
- No referral needed
Prefer to speak with someone?
909-203-3184
Common questions
Before you request a visit.
A few helpful details about video appointments, pricing, and getting started.
Can I have a video visit from anywhere in California?
Yes. Video visits are available to patients physically located anywhere in California at the time of the appointment. You will need a private space and a reliable internet connection. The practice will confirm your appointment details with you before scheduling.
Is the initial video visit really $250?
$250 is the initial video visit's self-pay price. If you plan to use insurance, the practice verifies your benefits before your first appointment. Your coverage and out-of-pocket responsibility depend on your specific plan and cannot be guaranteed in advance.
Which insurance plans do you accept?
Firefly Global accepts Aetna, Cigna, UnitedHealthcare, Optum, Evernorth, Anthem Blue Cross of California, Blue Shield of California, Blue Shield of California Promise Health Plan, Curative, Medicare, Independence Blue Cross, Horizon Blue Cross Blue Shield of New Jersey and Blue Cross Blue Shield of Massachusetts. The practice verifies insurance before your first appointment. Acceptance of a plan does not guarantee that a particular service will be covered or paid by the insurer.
Do I need a referral?
No referral is needed to request an appointment. The practice will discuss the next steps and any information needed before your visit.
What happens during the video appointment?
You and your provider can discuss the concerns that brought you in, relevant mental health and treatment history, current symptoms, and goals. Your provider can discuss appropriate recommendations and potential next steps based on the evaluation. Treatment decisions, prescriptions, and specific outcomes are not guaranteed.
Can I request an evening or weekend appointment?
Evening and weekend appointments may be available. Share your preferred contact time in the request form, and the practice will discuss availability with you. Your requested time is not confirmed until the practice confirms it.
Does submitting the form book my appointment?
No. The form sends an appointment request. The practice will contact you to discuss availability, verify insurance if applicable, and confirm the appointment details before anything is scheduled.
What if video visits are not right for me?
The practice can discuss whether an office visit in Chino Hills or another appropriate option may better suit your needs. The right setting depends on your circumstances and clinical assessment.
Care that fits your life
Your first step can start right where you are.
Request a video visit and let the practice help you understand the next steps.